Thirteen Often Neglected Auto Services

12 10 2017

Dale BertramIn honor of Friday the 13th this October, we thought we would have a little fun and tell you how to keep your car from turning into a “car of the driving dead!” It needs to be serviced regularly, yet so many fail to do so! Here is a list of items to keep in mind if you want to keep your vehicle running well…and safely!

 

  • Brakes
  • Charging System
  • Cooling System
  • Failing to have a tire alignment
  • Filter changes
  • Fluid checks
  • Ignoring lack of tire tread
  • Ignoring the check engine light when it illuminates
  • Ignoring TPMS light
  • Lights
  • Oil, lube and filter change
  • Tire pressure checks
  • Wipers

These are all relatively simple checks so don’t delay.  Have them checked today!

 

 

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October is National Car Care Month

28 09 2017

Dale BertramTwice a year the Car Care Council, a non-profit organization, celebrates National Car Care Month.  This happens in April and again in October.  The reason they feel the need to spend money on advertising the importance of car care is because so many consumers don’t take care of their vehicles properly.

Neglect of this kind causes accidents, expensive breakdowns, pollution, using more fuel than necessary and even lost time at work! The Car Care Council hopes a gentle reminder twice yearly will prevent all this.

Here is a check list for safety, dependability and savings!

  • Have all fluids checked
  • Have air filter checked
  • Have battery and charging system checked
  • Have belts and hoses checked
  • Have oil and lubrication service
  • Have all lights checked
  • Have all wipers and fluid checked
  • Have tires checked for proper inflation and tread
  • Have suspension system checked
  • Have brake system checked

Many consumers feel a false sense of security today because they have cell phones or On-Star so they are able to call someone for help.  Yes…these are great when you need them but of course avoiding a breakdown or accident due to neglect or not to pollute the air or use more gas than necessary is a better choice.

If you have been putting off service or repair; call your car care provider today and not only will you be driving a safer, more eco-friendly vehicle, you will save money in the long run!

 

 

 





Un-necessary Service

7 09 2017

Dale BertramI hear the phrase un-necessary service and wonder what that means. We visit the doctor for physicals, we visit the dentist for cleanings, we have our home air-conditioning unit cleaned and checked, a yearly eye exam and of course, the car needs a checkup too.

All of these professionals recommend some kind of service or checks to keep everything working properly. Most shops recommend services on cars that come in to their bays using the guidelines set out by the manufacturers or from the shops’ experience of early component failures. Sometimes there are a few recommendations and sometimes there are many service recommendations.

We recommend service to keep your car safe and reliable, just like the dentist tells you about issues developing with your teeth and gums. We know no one likes to spend hard earned dollars on maintenance services, especially when after these services are performed the car seems to run as usual with no noticeable differences.

I have found there is basically two types of philosophy on maintenance. The people who believe in maintaining and those who believe it’s better to wait until it breaks, then fix it. There are at least 30,000 parts on the average new car and over 5,000 of them are moveable parts. All moving parts require a clean source of lubricating oils, coolant or greases along with filters set in place to catch harmful materials. In addition, we have electronic parts that can be affected by poor maintenance habits. The simplest of new cars have more computing power than the Apollo Moon Lander. In fact, you could get to the moon with just 1/10th the computing power found on the modern car! Today’s electronics are so sophisticated that cars may run well even when there are serious failures in progress. The systems have enough authority to mask developing problems. By the time you have a detectable malfunction, one that you can feel or sense, you may have damaged expensive parts. The only outward indication the driver may get is a warning lamp on the dash. Poor maintenance practices can force electronics to work overtime, or carry excess current to compensate for worn out spark plugs, clogged filters, and more. Continuous operation in overtime builds heat in electronic components which leads to what engineers call “exceeding the duty cycle.”

In the end, it’s always the customer’s choice. Preventative maintenance is optional. Some people feel their car is running fine and they don’t need the service recommended by the auto service center. We certainly won’t try to talk you into saving money by caring for your car. You can choose to do preventative maintenance on a timetable that you control or you can wait until your car breaks unexpectedly, leaving you stranded without transportation and a potentially large repair bill. Neither philosophy is right or wrong. We are always here to help you either way!

 

 





School Time in Phoenix

27 07 2017

Dale BertramIt doesn’t seem to matter whether you have school-aged children or not, back-to-school time seems to affect most of us.  The lighter traffic we enjoyed during our morning commute comes to an abrupt end.  We have to be more aware than ever of young people waiting for the bus in the early morning darkness.  We have to remember to slow down in school zones and be more aware of children as they dash here and there.  We have to allow time for extra cars and buses on the highway.

If you do have children going back to school, are a teacher or work for the school system in some capacity, your life gets more hectic than ever.  There is the long list of school supplies to purchase, sports and other after school events, homework to squeeze in among all the other activities and meet the teacher nights.

Then you have me, your car care provider reminding the childless, the empty-nesters and those with children to get your car serviced for back-to-school.  Why do I do this?  Because I know when life gets more hectic it is easy to forget our vehicles’ needs.  Unfortunately, when we let servicing our cars slide the car breaks down. Sadly, when this happens our carefully staged work-life balance comes crashing down.  We realize at that moment just how important our vehicles are to us and how living without them is near impossible.

Back-to-school really does affect us all one way or the other so this is just my friendly reminder that in the back ground, that wonderfully engineered vehicle you take for granted as always being ready to go when you are, needs care too.  I also do this because I know that maintaining your vehicle on a quarterly basis saves you money, too! Call today for an appointment!

To find out more about caring for your car, visit us at http://www.fairwayautorepair.com!

Happy Back To School Everyone!

 

 





Here are some of the most common misconceptions that I hear on a regular basis:

21 07 2017

Dale BertramMisconception # 1: Your car manufacturer specifies regular maintenance schedules just to get you back into their shop and make more money off of you.

Although manufacturers are making cars that last longer and require less overall maintenance, they do require preventive maintenance. If maintained properly, you can expect your car to go well over 100,000 miles without major repairs. For instance, most engines have timing belts that must be replaced (as maintenance) before they break and cause expensive damage.

Misconception # 2: A shop can give you an accurate price quote over the phone without seeing your car.

You can waste your time calling 20 different shops and get 20 different prices and chances are every one of them will be wrong. Unless the shop has had a chance to examine or test drive the car in person, there is no way to accurately diagnose your problem and give you an accurate price quote. Beware of any shop that is willing to give you a quote over the phone without seeing the car. Most likely they will tell you a real low price just to get you to set up an appointment. Then they may hit you with a much higher price once you get there.

Misconception # 3: Most repair shops will recommend extra work just to get you to spend more money.

The fact is that any shop that does not look for potential problems is actually doing you a great disservice. Quality repair shops road test every car and want to uncover wear and tear before they cause expensive problems and breakdowns. Something as simple as discovering and changing a worn belt can save you the danger (and embarrassment) of breaking down on a busy highway and an expensive towing charge.

Misconception # 4: All repair shops are the same.

There can be a huge difference between repair shops. New car technology requires constant training to keep current with all the changes. It also requires having the latest diagnostic equipment available.

 

 





Arizona Driving

13 07 2017

Dale BertramI am often asked how can drivers keep their cars running well during the extreme hot Phoenix weather?  Ask any technician at Fairway Auto Repair and we will tell you that getting your car serviced regularly and keeping your tires rotated goes a long way.  Arizona driving does require special help due to our extreme heat with triple-digit temperatures from late May through September.

Here is what we do when you bring your car to Fairway Auto Repair:

  • We inspect your tires’ tread and pressure –  Over or under-inflated tires increase the risk of losing traction or having a blowout. Typically, tire pressure needs to be adjusted seasonally as hot weather causes the air inside tires to expand and increases the pressure inside the tire.
  • We inspect your battery frequently –  While batteries may have guaranteed life time warranties elsewhere, in Arizona the life expectancy of even the best batteries tops out at about three years. Heat is very hard on batteries because the battery contains liquid and heat causes the fluids to evaporate. Low fluid levels will damage the internal structure of the battery causing it to die.
  • We inspect engine components – We always check belts, hoses and other engine components. Anything made of rubber suffers in Arizona’s extreme summers with hoses and belts becoming brittle, dry and prone to break or burst. While owner’s manuals make recommendations for typical wear and tear, keep in mind that Arizona’s climate is not considered typical and more frequent replacement of belts and hoses is a must.
  • We inspect and replace air filters frequently. In Arizona we drive through dust storms and that doesn’t do a car’s interior any favors. Thankfully we have air filters to stop all that dirt, dust, pollen and other debris from getting into the engine where it could damage the combustion chamber. Signs of a dirty filter include reduced mileage and reduced engine performance. You don’t want to drive with a dirty filter as it can no longer protect your engine from debris.

You can trust your car’s needs to Fairway Auto Repair to make sure it makes it through this heat.  To find out more about us, check out our other articles at www.fairwayautorepair.com.

 

 





Our Pledge To You!

18 05 2017

Dale BertramMany of our customers are keeping their cars longer.  I thought I would just take a moment to reassure you that we will do our utmost to keep your cars in great shape.  It is just one less thing you need to worry about.  Peace of mind is one of our specialties.  Here are a few other things you can always expect from us:

We pledge to always treat you like a person, never just another number to be served.
We pledge to always give you outstanding customer service.
We pledge to keep current with our certification training so we are always up-to-date with the latest manufacturer information.
We pledge to keep you informed of services/repairs you will need “down the road” so you can be financially prepared.
We pledge to be available to answer any questions you may have.
We pledge to treat you like we would want to be treated and how we would want others to treat our family members.
We pledge to keep you informed about manufacturer recalls.
We pledge to give you a choice when it comes to parts…original manufactured or aftermarket parts.
We pledge never to apply high pressure sales tactics on you.
We pledge never to sell you something you don’t need.
We pledge never to take your business for granted.

Rest assured that as our customer, you will receive the very best from each of our staff.  Keeping you happy is our number one priority!

“There is only one boss. The customer. And he/she can fire everybody in the company from the chairman on down, simply by spending his/her money somewhere else.”  – Sam Walton