Everything You Need To Know For Holiday Travel

14 12 2017

Dale BertramChances are sometime during the holiday you will be traveling afar or just down the street.  Here are a few tips to make this holiday season safe and more enjoyable!

  • A well-maintained vehicle lessens the chances of a breakdown. When your car breaks down you aren’t the only one annoyed…think of the drivers who are behind you during this busy time of the year!
  • If you are traveling with children, make sure they are properly “buckled up” for safety.
  • If you are shopping remember to keep packages out of sight in your vehicle when it is parked at the shopping center so thieves aren’t tempted.
  • Keep your “roadside assistance” number with you “just in case.”
  • Don’t drink and drive and be sure that any medications you take won’t impair your driving ability.
  • Do not drive when fatigued as you could fall asleep at the wheel.
  • On long trips, schedule frequent stops to stretch your legs and plan for meals and bathroom breaks!
  • Keep any children entertained in the car with toys, movies, games (magnetic ones are a good choice or handheld devices) and books and art supplies.

We hope you have a wonderful holiday season!

 

 

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Happy Thanksgiving!

22 11 2017





Don’t Ruin the Holidays with Road Rage

16 11 2017

Dale BertramMany feel that road rage is triggered by drivers who are feeling rushed or spend too much time in heavy traffic. We know around the holidays traffic intensifies so be aware of your stress triggers and keep them under control when you are driving.

Most drivers who experience road rage show it by tailgating, changing lanes quickly without signaling, running red lights, honking the horn and using obscene gestures.  In a recent survey fifty-six percent of men said they experience feelings of road rage on a daily basis and forty-four percent of women do.

Studies show that 1500 people are injured or killed in road-rage incidents each year. It is believed that those who suffer from violent road-rage tendencies have Intermittent Explosive Disorder and this affects up to 16 million Americans during their lifetime. Psychiatrists believe this disorder starts in childhood or early adolescence. When they get violent on the road they have excuses like, “he cut me off,” or “I was signaling for that parking spot first!”

The majority of aggressive drivers are poorly educated young men between the ages of 16 and 26. Usually they have had run ins with the law and have substance abuse issues…but not always. Some professional, successful people who have had a bad day at the office and who seem to have no emotional problems have also flown into a rage.  Class, race, religion, age, gender don’t seem to matter in some instances.  They just had a rough day and getting cut off in traffic resulted in the final straw.

Generally speaking though, those categorized as “type A” or competitive personalities are more prone to road rage. They are more controlling people and get frustrated more easily when things don’t go their way.  If they felt things went against them all day this aggressive behavior can show up behind the wheel.

The best advice when you feel someone near you on the road is experiencing road rage is to get out of their way and don’t make eye contact.  If you are pursued by an angry driver do not drive home…drive to the police station.

If you are a person who gets easily frustrated with other drivers be aware of your emotions and stay calm.  Don’t let a bad day for you get worse by harming others and possibly ending up in jail.  That only makes your bad day go on for a very long time. If you need to seek professional help, do so sooner rather than later.

It may be years before this device is available but meanwhile, be very aware when you are driving and take steps to keep calm and share the road graciously with others.

 

 





Don’t Believe Everything You Read Online!

2 11 2017

Dale Bertram“They can’t put anything on the Internet that isn’t true!”  It is sad how many gullible people believe that! Many consumers don’t want to work on their car themselves but they want to buy the parts themselves and have us install them because they found them online somewhere a little cheaper. I want what is best for my customers and I don’t want to embarrass them but I won’t be putting on cheap parts they find on the Internet either.  I have a reputation to uphold and I warranty my work. I’ve been ordering parts for years and have trusted parts suppliers.  I don’t go get them out of the junk yard or buy a part that will last only three months.  I buy parts that will withstand the rigors of driving and weather, that are reliable, and the pricing is competitive.  I put my customers’ safety first.

I appreciate the Internet as much as anyone, but it doesn’t have the expertise that we have when it comes to ordering the right parts and repairing cars.  It doesn’t care about keeping consumers safe. I know the automotive repair profession isn’t alone when it comes to this frustration.  Everyone suddenly thinks they are the expert even though they didn’t go to school for years to be the best at this job nor do they have to have constant education to keep current.

I know I’m in good company, though, as doctors complain about the same issue.  It seems consumers also trust their health to the self-diagnosis they do with the help of the Internet.  Well…just like the doctor isn’t going to write a person a prescription based on a diagnosis a patient found on the Internet, I’m not going to order a part or put on a part a customer found themselves.  I’m a trained professional in my field with certification to prove it.  Doctors are the professionals in their field and they too have the credentials to prove it.

Some consumers have taken it a step further.  They believe so much in what they read on the Internet they not only purchase the parts themselves, they try to fix it themselves.  I can’t tell you how many times I’ve had to “undo” the damage of do-it-yourself repair.  Of course the Internet provided step-by-step instructions but somehow it wasn’t as easy as it looked.  The really sad thing about this scenario is the consumer was trying to save a few dollars and they ended up paying so much more as it is often more expensive to undo the damage the cheap fix cost.

Thankfully, the majority of my customers trust us to do the job right at a very competitive price.  I promise if you tried to do-it-yourself and failed, we will never reprimand or cause you to feel uncomfortable.  We will undo the fix and not say a word. I do worry, however, about what will happen when consumers start doing surgery on themselves or loved ones because the Internet provided easy, step-by-step instructions! Scary!

 

 





Once Upon A Halloween

26 10 2017

It was Halloween early when they towed her in,
A scarier sight I had of late seldom seen!
An eerie mist was coming from under her hood,
We carefully placed her in sick bay as gently as we could.

I and my crew did a visual check
“Two bald tires and some leaks!” said my lead tech.
We let her cool down as around her we stood,
Then very carefully we opened her hood.

We knew right away her cooling system was finished!
We searched on but my hope was diminished.
The engine oil I could see had turned into sludge,
I looked at her with sorrow till one tech gave me a nudge.

He looked me right in the eye and said, “We can save her boss!
His confidence helped me as he assured me all was not lost.
“The brake pads are good and the charging system too!
The exhaust system is okay and now we know just what to do!”

They estimated the labor and they called about the parts,
They did all they could do with all of their soul and their hearts.
In a while they delivered the estimate to the service writer and me,
All the parts and all the labor tallied for us both to see.

I looked it over and I somehow felt such despair!
The price of car neglect is the high price of repair!
It all could have been avoided by regular car care,
If only the owner had listened, if only they cared!

Now they have a repair cost that gives most such a fright!
It all could have been prevented by treating their car right.
Preventive maintenance is the key to an invoice that is light.
What scares me the most on this Halloween Night?

It’s not goblins, skeletons, ghosts or werewolves or witches,
It’s cars being driven that aren’t safe that gives me the twitches!
How long has it been since your car has been in for service?
Heed this tale to prevent an invoice that makes you nervous!

Make an appointment with your car care provider today!
Driving safely is important so please, please don’t delay!
I’m wishing you all the very best time on Halloween!
And I’m here to help you…just please ask for me!





October is National Car Care Month

28 09 2017

Dale BertramTwice a year the Car Care Council, a non-profit organization, celebrates National Car Care Month.  This happens in April and again in October.  The reason they feel the need to spend money on advertising the importance of car care is because so many consumers don’t take care of their vehicles properly.

Neglect of this kind causes accidents, expensive breakdowns, pollution, using more fuel than necessary and even lost time at work! The Car Care Council hopes a gentle reminder twice yearly will prevent all this.

Here is a check list for safety, dependability and savings!

  • Have all fluids checked
  • Have air filter checked
  • Have battery and charging system checked
  • Have belts and hoses checked
  • Have oil and lubrication service
  • Have all lights checked
  • Have all wipers and fluid checked
  • Have tires checked for proper inflation and tread
  • Have suspension system checked
  • Have brake system checked

Many consumers feel a false sense of security today because they have cell phones or On-Star so they are able to call someone for help.  Yes…these are great when you need them but of course avoiding a breakdown or accident due to neglect or not to pollute the air or use more gas than necessary is a better choice.

If you have been putting off service or repair; call your car care provider today and not only will you be driving a safer, more eco-friendly vehicle, you will save money in the long run!

 

 

 





The “New Car” Smell Can Be Bad For You!

14 09 2017

Dale BertramMany people know right off that the new car smell is bad news.  It makes their eyes water, gives them headaches, and nausea.  Some even experience a sore throat and immune system disorders.  These chemicals that cause the new car smell are toxic.

The smell comes from volatile organic compounds.  Even after the smell wears off you may notice a “fog” on the inside of your windshield and these same compounds cause that to happen.  This mix of compounds can consist of over 100 different chemicals.  The base of the compound is petroleum and it can be found in your car’s carpet, dashboard, solvent, and glue.  If you have had new carpet installed in your home you may experience the same smell. I have heard of office workers having to go home after new carpet has been laid in their building because they got sick almost immediately from the fumes.

Some countries limit the amount of these compounds manufacturers can use but so far the United States has not.  Car manufacturers have received complaints so they are trying to limit the problem by minimizing the release of the toxic chemicals.  Leather and fabric upholstery both generate volatile organic compounds so it isn’t as simple as selecting a different material to limit the smell.

The smell is most noticeable in the first two months of manufacturing and does eventually wear off, as you know.  If your new car smell is particularly potent it is vital that you leave the windows down as much as possible to air it out.  Even leaving them open a small bit can help. Parking in the sun makes the fumes worse so try to avoid that as much as possible. Air from outside is the only thing that will help.  Turning on the air just recirculates the toxins. Next time you “test drive” a new car that has been sitting in the sun with the windows rolled up you will get a good dose of these compounds.

Getting a new car is always a fun experience but we at Fairway Auto Repair just wanted you to be aware of these dangerous compounds so you can enjoy your car without getting sick from that new car smell!