Is Your Vehicle Ready For Summer?

25 05 2017

Dale BertramMemorial Day weekend is the unofficial start of summer… and that means summer vacations are just around the corner!  Is your vehicle ready to hit the road?

We know we can feel our energy ooze out of us in the summer heat and your car feels it too!  Just imagine sitting there day after day on the hot pavement while the relentless summer sun shines down on you.  Car’s components such as rubber are very sensitive to heat and tend to become brittle and crack.  Here a just a few things we look for when we service your vehicle for summer:

  • Batteries take a beating. Between the car’s vibrations and heat, they usually only last three years.  It is always a good idea to have them tested to determine how much life they have left in them.
  • Cooling systems are very susceptible to summer heat. You will notice more cars sitting on the side of the road with steam pouring out from under the hood during the summer months.  We always check your cooling system thoroughly to make sure the coolant isn’t contaminated.  We also check the rubber components for cracks and frays.  If they are past their prime, we will recommend replacing them so you don’t end up on the side of the road.
  • Tires need the proper inflation to function well. They don’t operate well if they are over-inflated or under-inflated. They need to be just right!
  • Fluids and filters need to be checked and replaced if needed. They do a lot of work to protect our vehicles.
  • Air-conditioning systems need to be looked at so you and your passengers stay comfortable no matter how high the outside temperatures climb. We make sure to check the refrigerant and other components.

A quick inspection will let you know if your vehicle is good to go or if it needs a little service & repair before you head out.  Call today to schedule an appointment!





Our Pledge To You!

18 05 2017

Dale BertramMany of our customers are keeping their cars longer.  I thought I would just take a moment to reassure you that we will do our utmost to keep your cars in great shape.  It is just one less thing you need to worry about.  Peace of mind is one of our specialties.  Here are a few other things you can always expect from us:

We pledge to always treat you like a person, never just another number to be served.
We pledge to always give you outstanding customer service.
We pledge to keep current with our certification training so we are always up-to-date with the latest manufacturer information.
We pledge to keep you informed of services/repairs you will need “down the road” so you can be financially prepared.
We pledge to be available to answer any questions you may have.
We pledge to treat you like we would want to be treated and how we would want others to treat our family members.
We pledge to keep you informed about manufacturer recalls.
We pledge to give you a choice when it comes to parts…original manufactured or aftermarket parts.
We pledge never to apply high pressure sales tactics on you.
We pledge never to sell you something you don’t need.
We pledge never to take your business for granted.

Rest assured that as our customer, you will receive the very best from each of our staff.  Keeping you happy is our number one priority!

“There is only one boss. The customer. And he/she can fire everybody in the company from the chairman on down, simply by spending his/her money somewhere else.”  – Sam Walton





Self-Driving Car Updates

2 03 2017

Dale BertramHere is some news on self-driving vehicles:

  • The need to regulate what constitutes a self-driving car is moving forward as states are working to establish regulations for the testing, use and sale of these vehicles. Michigan became the first state to sign legislation. Not surprising, Ford, General Motors, Google, Fiat Chrysler, Toyota, Uber and Lyft helped.  This legislation allows for a car without a steering wheel or a brake pedal,  and a person does not have to be in the front seat.  Automakers are glad for a start but they prefer, of course, federal legislation rather than a state-by-state approach.
  • The National Highway Traffic Safety Administration or NHTSA asked manufacturers to submit a 15-point safety assessment to share what they were doing to ensure the physical safety of consumers as well as their privacy.
  • NHTSA will interpret the “self-driving system” Google has created as “the driver” rather than human occupants of the vehicle. Naturally there are a lot of legal questions when it comes to self-driving vehicles because if anything goes wrong…who is responsible?  It is difficult to “sue” a car or decide whose insurance must pay.
  • Google’s concern when it comes to safety of self-driving vehicles is the human element. They informed NHTSA that if humans try to interfere with steering, acceleration, or braking it could be a hazard to safety.  They prefer the human element be omitted completely from the equation.

We will continue to wait as the legislation is written and rewritten and meanwhile more and more advances into self-driving cars will come into play.  Will this take months or years?

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Fairway Auto Repair





My Vehicle…How Do I Love Thee? Let Me Count The Ways!

2 02 2017

Dale Bertram

  1. I love thee enough to have thy oil changed
  2. I love thee enough to have thy tires rotated
  3. I love thee enough to have thy fluids flushed
  4. I love thee enough to have thy filters changed
  5. I love thee enough to have thy wipers changed
  6. I love thee enough to have thy belts and hoses maintained
  7. I love thee enough to keep thee past thy first flush of youth
  8. I love thee enough to keep thy brakes in excellent shape
  9. I love thee enough to keep thy exhaust system working properly
  10. I love thee enough to keep thy battery charged

I love thee enough to take thee regularly for thy automotive service and repair check-ups!

Okay…I just felt the need for a little humor.  Seriously though…and I am very serious when it comes to vehicle care…you need to love your car!  Think of all it does for you each and every day.  Think how lost you feel without it when it breaks down.  Think of the pain of paying for a high repair cost because you neglected to have it serviced.  We want you to drive safely and we want you to pay for servicing your car rather than paying the much higher cost of repairing it.  We want to think of you getting from point A to point B safely. We don’t want to see you with your vehicle broken down on the side of the road. We don’t want to see your vehicle being towed when it could all have been prevented.  We prefer to see you save your hard-earned dollars by having regular preventive maintenance instead of costly repair.  If you have been putting off servicing, please get your vehicle up to date on its preventive care.

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Fairway Auto Repair





Driving In All Kinds Of Weather

29 12 2016

Dale BertramHere is a little checklist of things to do when driving in unusual weather … at home in Phoenix or elsewhere!

Driving In The Rain

  • Turn your headlights on – many states require it.
  • Remember that oil on the pavement can make driving conditions slick.
  • Should you hydroplane, keep the steering wheel straight but remove your foot from the gas.
  • It takes longer to stop on wet roads so adjust your speed accordingly.
  • Don’t drive closely behind large vehicles as their spray can reduce your visibility.
  • Make sure your wiper blades are working properly.
  • Make sure your tires have proper tread.
  • Drive carefully through puddles, they may be hiding a pothole.
  • If your windows fog use the defroster.
  • If you are in a thunderstorm and you need to pull over, do not park under trees.
  • Look out for downed branches and power lines.

Driving In Flood-Like Conditions

  • Driving through moving water could cause your vehicle to be swept away.
  • It only takes two feet of water to carry a car away.
  • If your carpets get wet do not turn on the ignition as it can damage your vehicle.  Have your car care provider check it out first!
  • Even a small amount of water can damage your braking system.
  • If you are driving through deep water and your vehicle stalls…do not attempt to restart it because it could result in engine damage.

Driving In Fog

  • Reduce your speed
  • Use low beam headlights
  • Use your defroster
  • Use your wipers
  • Poor visibility limits your vision when it comes to other vehicles, pedestrians, and animals…proceed with caution.

Driving In Ice

  • Bridges and overpasses freeze first
  • Reduce speed
  • Easy on the brakes
  • Keep a safe distance between your vehicle and others on the road
  • If you skid, turn your steering wheel into the skid, ease off the accelerator and do not slam on the brakes.
  • If you encounter black ice ease up on the gas rather than applying the brakes

Driving In Snow

  • Make sure your windows are clean and that accumulated snow is removed from the hood and top of the vehicle.
  • Drive slowly and allow ample stopping distance so you don’t collide with a vehicle ahead of you.
  • Do not slam on brakes…ease off gas gently and then lightly apply brakes.
  • If your area allows and it is necessary use chains and snow tires.

Driving With a False Sense of Security

Those who drive SUV’s and trucks and other four-wheel drive vehicles sometimes have a false sense of security. Slick highways put all vehicles on an equal footing so proceeding with caution is recommended.

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Fairway Auto Repair





Happy Thanksgiving!

22 11 2016

fairway-thanksgiving





Happy Thanksgiving!

17 11 2016

Dale BertramThis year AAA says 48.7 million plan to travel for Thanksgiving.  89.4% of those plan to travel by car and travel at least 50 miles or more!  Here are a few tips:

  1. Make sure you head out with a full tank of gas. While you are at it, check out your tire pressures too!
  2. If you plan to load up your vehicle, check out the total weight your car can carry! In newer vehicles, it is printed on a sticker inside the driver’s door jamb.
  3. Make sure you buckle up! It is the law! If traveling with children and/or pets, make sure they are properly restrained and have things to occupy them on longer trips.
  4. Don’t be “that guy” who has no patience behind the wheel. Expect and prepare for traffic! No need to “lose it” as this will ruin the trip for all!
  5. Don’t be distracted. Cell phones and driving don’t mix, so if you need to send a message or make a call, hand your phone to a passenger or pull over. It’s not worth risking your life or others’ lives on the road.

Wishing you and yours a happy and safe Thanksgiving holiday!

From all of us at Fairway Auto Repair!

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Fairway Auto Repair