October is National Car Care Month

28 09 2017

Dale BertramTwice a year the Car Care Council, a non-profit organization, celebrates National Car Care Month.  This happens in April and again in October.  The reason they feel the need to spend money on advertising the importance of car care is because so many consumers don’t take care of their vehicles properly.

Neglect of this kind causes accidents, expensive breakdowns, pollution, using more fuel than necessary and even lost time at work! The Car Care Council hopes a gentle reminder twice yearly will prevent all this.

Here is a check list for safety, dependability and savings!

  • Have all fluids checked
  • Have air filter checked
  • Have battery and charging system checked
  • Have belts and hoses checked
  • Have oil and lubrication service
  • Have all lights checked
  • Have all wipers and fluid checked
  • Have tires checked for proper inflation and tread
  • Have suspension system checked
  • Have brake system checked

Many consumers feel a false sense of security today because they have cell phones or On-Star so they are able to call someone for help.  Yes…these are great when you need them but of course avoiding a breakdown or accident due to neglect or not to pollute the air or use more gas than necessary is a better choice.

If you have been putting off service or repair; call your car care provider today and not only will you be driving a safer, more eco-friendly vehicle, you will save money in the long run!

 

 

 

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The “New Car” Smell Can Be Bad For You!

14 09 2017

Dale BertramMany people know right off that the new car smell is bad news.  It makes their eyes water, gives them headaches, and nausea.  Some even experience a sore throat and immune system disorders.  These chemicals that cause the new car smell are toxic.

The smell comes from volatile organic compounds.  Even after the smell wears off you may notice a “fog” on the inside of your windshield and these same compounds cause that to happen.  This mix of compounds can consist of over 100 different chemicals.  The base of the compound is petroleum and it can be found in your car’s carpet, dashboard, solvent, and glue.  If you have had new carpet installed in your home you may experience the same smell. I have heard of office workers having to go home after new carpet has been laid in their building because they got sick almost immediately from the fumes.

Some countries limit the amount of these compounds manufacturers can use but so far the United States has not.  Car manufacturers have received complaints so they are trying to limit the problem by minimizing the release of the toxic chemicals.  Leather and fabric upholstery both generate volatile organic compounds so it isn’t as simple as selecting a different material to limit the smell.

The smell is most noticeable in the first two months of manufacturing and does eventually wear off, as you know.  If your new car smell is particularly potent it is vital that you leave the windows down as much as possible to air it out.  Even leaving them open a small bit can help. Parking in the sun makes the fumes worse so try to avoid that as much as possible. Air from outside is the only thing that will help.  Turning on the air just recirculates the toxins. Next time you “test drive” a new car that has been sitting in the sun with the windows rolled up you will get a good dose of these compounds.

Getting a new car is always a fun experience but we at Fairway Auto Repair just wanted you to be aware of these dangerous compounds so you can enjoy your car without getting sick from that new car smell!

 

 

 





Un-necessary Service

7 09 2017

Dale BertramI hear the phrase un-necessary service and wonder what that means. We visit the doctor for physicals, we visit the dentist for cleanings, we have our home air-conditioning unit cleaned and checked, a yearly eye exam and of course, the car needs a checkup too.

All of these professionals recommend some kind of service or checks to keep everything working properly. Most shops recommend services on cars that come in to their bays using the guidelines set out by the manufacturers or from the shops’ experience of early component failures. Sometimes there are a few recommendations and sometimes there are many service recommendations.

We recommend service to keep your car safe and reliable, just like the dentist tells you about issues developing with your teeth and gums. We know no one likes to spend hard earned dollars on maintenance services, especially when after these services are performed the car seems to run as usual with no noticeable differences.

I have found there is basically two types of philosophy on maintenance. The people who believe in maintaining and those who believe it’s better to wait until it breaks, then fix it. There are at least 30,000 parts on the average new car and over 5,000 of them are moveable parts. All moving parts require a clean source of lubricating oils, coolant or greases along with filters set in place to catch harmful materials. In addition, we have electronic parts that can be affected by poor maintenance habits. The simplest of new cars have more computing power than the Apollo Moon Lander. In fact, you could get to the moon with just 1/10th the computing power found on the modern car! Today’s electronics are so sophisticated that cars may run well even when there are serious failures in progress. The systems have enough authority to mask developing problems. By the time you have a detectable malfunction, one that you can feel or sense, you may have damaged expensive parts. The only outward indication the driver may get is a warning lamp on the dash. Poor maintenance practices can force electronics to work overtime, or carry excess current to compensate for worn out spark plugs, clogged filters, and more. Continuous operation in overtime builds heat in electronic components which leads to what engineers call “exceeding the duty cycle.”

In the end, it’s always the customer’s choice. Preventative maintenance is optional. Some people feel their car is running fine and they don’t need the service recommended by the auto service center. We certainly won’t try to talk you into saving money by caring for your car. You can choose to do preventative maintenance on a timetable that you control or you can wait until your car breaks unexpectedly, leaving you stranded without transportation and a potentially large repair bill. Neither philosophy is right or wrong. We are always here to help you either way!

 

 





Is Your Vehicle Ready For Summer?

25 05 2017

Dale BertramMemorial Day weekend is the unofficial start of summer… and that means summer vacations are just around the corner!  Is your vehicle ready to hit the road?

We know we can feel our energy ooze out of us in the summer heat and your car feels it too!  Just imagine sitting there day after day on the hot pavement while the relentless summer sun shines down on you.  Car’s components such as rubber are very sensitive to heat and tend to become brittle and crack.  Here a just a few things we look for when we service your vehicle for summer:

  • Batteries take a beating. Between the car’s vibrations and heat, they usually only last three years.  It is always a good idea to have them tested to determine how much life they have left in them.
  • Cooling systems are very susceptible to summer heat. You will notice more cars sitting on the side of the road with steam pouring out from under the hood during the summer months.  We always check your cooling system thoroughly to make sure the coolant isn’t contaminated.  We also check the rubber components for cracks and frays.  If they are past their prime, we will recommend replacing them so you don’t end up on the side of the road.
  • Tires need the proper inflation to function well. They don’t operate well if they are over-inflated or under-inflated. They need to be just right!
  • Fluids and filters need to be checked and replaced if needed. They do a lot of work to protect our vehicles.
  • Air-conditioning systems need to be looked at so you and your passengers stay comfortable no matter how high the outside temperatures climb. We make sure to check the refrigerant and other components.

A quick inspection will let you know if your vehicle is good to go or if it needs a little service & repair before you head out.  Call today to schedule an appointment!





Our Pledge To You!

18 05 2017

Dale BertramMany of our customers are keeping their cars longer.  I thought I would just take a moment to reassure you that we will do our utmost to keep your cars in great shape.  It is just one less thing you need to worry about.  Peace of mind is one of our specialties.  Here are a few other things you can always expect from us:

We pledge to always treat you like a person, never just another number to be served.
We pledge to always give you outstanding customer service.
We pledge to keep current with our certification training so we are always up-to-date with the latest manufacturer information.
We pledge to keep you informed of services/repairs you will need “down the road” so you can be financially prepared.
We pledge to be available to answer any questions you may have.
We pledge to treat you like we would want to be treated and how we would want others to treat our family members.
We pledge to keep you informed about manufacturer recalls.
We pledge to give you a choice when it comes to parts…original manufactured or aftermarket parts.
We pledge never to apply high pressure sales tactics on you.
We pledge never to sell you something you don’t need.
We pledge never to take your business for granted.

Rest assured that as our customer, you will receive the very best from each of our staff.  Keeping you happy is our number one priority!

“There is only one boss. The customer. And he/she can fire everybody in the company from the chairman on down, simply by spending his/her money somewhere else.”  – Sam Walton





Self-Driving Car Updates

2 03 2017

Dale BertramHere is some news on self-driving vehicles:

  • The need to regulate what constitutes a self-driving car is moving forward as states are working to establish regulations for the testing, use and sale of these vehicles. Michigan became the first state to sign legislation. Not surprising, Ford, General Motors, Google, Fiat Chrysler, Toyota, Uber and Lyft helped.  This legislation allows for a car without a steering wheel or a brake pedal,  and a person does not have to be in the front seat.  Automakers are glad for a start but they prefer, of course, federal legislation rather than a state-by-state approach.
  • The National Highway Traffic Safety Administration or NHTSA asked manufacturers to submit a 15-point safety assessment to share what they were doing to ensure the physical safety of consumers as well as their privacy.
  • NHTSA will interpret the “self-driving system” Google has created as “the driver” rather than human occupants of the vehicle. Naturally there are a lot of legal questions when it comes to self-driving vehicles because if anything goes wrong…who is responsible?  It is difficult to “sue” a car or decide whose insurance must pay.
  • Google’s concern when it comes to safety of self-driving vehicles is the human element. They informed NHTSA that if humans try to interfere with steering, acceleration, or braking it could be a hazard to safety.  They prefer the human element be omitted completely from the equation.

We will continue to wait as the legislation is written and rewritten and meanwhile more and more advances into self-driving cars will come into play.  Will this take months or years?

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Fairway Auto Repair





My Vehicle…How Do I Love Thee? Let Me Count The Ways!

2 02 2017

Dale Bertram

  1. I love thee enough to have thy oil changed
  2. I love thee enough to have thy tires rotated
  3. I love thee enough to have thy fluids flushed
  4. I love thee enough to have thy filters changed
  5. I love thee enough to have thy wipers changed
  6. I love thee enough to have thy belts and hoses maintained
  7. I love thee enough to keep thee past thy first flush of youth
  8. I love thee enough to keep thy brakes in excellent shape
  9. I love thee enough to keep thy exhaust system working properly
  10. I love thee enough to keep thy battery charged

I love thee enough to take thee regularly for thy automotive service and repair check-ups!

Okay…I just felt the need for a little humor.  Seriously though…and I am very serious when it comes to vehicle care…you need to love your car!  Think of all it does for you each and every day.  Think how lost you feel without it when it breaks down.  Think of the pain of paying for a high repair cost because you neglected to have it serviced.  We want you to drive safely and we want you to pay for servicing your car rather than paying the much higher cost of repairing it.  We want to think of you getting from point A to point B safely. We don’t want to see you with your vehicle broken down on the side of the road. We don’t want to see your vehicle being towed when it could all have been prevented.  We prefer to see you save your hard-earned dollars by having regular preventive maintenance instead of costly repair.  If you have been putting off servicing, please get your vehicle up to date on its preventive care.

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Fairway Auto Repair