Everything You Need To Know For Holiday Travel

14 12 2017

Dale BertramChances are sometime during the holiday you will be traveling afar or just down the street.  Here are a few tips to make this holiday season safe and more enjoyable!

  • A well-maintained vehicle lessens the chances of a breakdown. When your car breaks down you aren’t the only one annoyed…think of the drivers who are behind you during this busy time of the year!
  • If you are traveling with children, make sure they are properly “buckled up” for safety.
  • If you are shopping remember to keep packages out of sight in your vehicle when it is parked at the shopping center so thieves aren’t tempted.
  • Keep your “roadside assistance” number with you “just in case.”
  • Don’t drink and drive and be sure that any medications you take won’t impair your driving ability.
  • Do not drive when fatigued as you could fall asleep at the wheel.
  • On long trips, schedule frequent stops to stretch your legs and plan for meals and bathroom breaks!
  • Keep any children entertained in the car with toys, movies, games (magnetic ones are a good choice or handheld devices) and books and art supplies.

We hope you have a wonderful holiday season!

 

 

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Celebrate Your Car’s Milestones!

7 12 2017

Dale BertramWe recently had a customer’s Jeep in for service that was almost at 500,000 miles!  The secret, of course, is good, quality service on a scheduled basis. Back in the day, when your car reached 100,000 miles it was used up…inside and out!  Today’s cars are designed to keep going and going…as long as you take good care of them!  Our goal at Fairway Auto Repair is to keep our customers’ vehicles going as long as they want to keep them!

Cars aren’t all that much different than us humans!  If you eat right, exercise, take supplements, have regular checks up and get plenty of fluids…they tell us we will feel a lot better and should lead a long and healthy life.

Your car is the same way.  It needs to be given the right fluids on a regular basis (and exchanged periodically), its charging and cooling systems checked and the brakes and exhaust system kept in good working order. We recommend you have our technicians check all your vehicle’s components periodically to make sure nothing is worn and needing replacement.

Today’s cars do go longer between service visits than the previous 3,000 miles that we all adhered to, but you still need to visit your automotive repair shop at least three times a year.  We still recommend quarterly. Why? There is a seldom read book in your glove box…take it out and look at it.  Notice that it has recommendations for certain items to be taken care of each time you fill up with gas?  Other items are to be checked monthly?  I can tell you from looking at my customers’ cars that these items do not get checked between visits to my shop!  That is why those that extend service visits for 2,000 miles or longer are pushing the envelope!

Newer vehicles have a friendly built-in alert system that tells you when services are due to be taken care of.  This is good because ignoring your car is not as easy as ignoring your owner’s manual or our service reminders!

When your vehicle celebrates 100,000 miles treat it to some major preventive maintenance.  It would be like giving a friend a day at the spa for rejuvenation.  Look at it as a birthday gift for your car.  Even though they are built to go many miles these days…reaching 100,000 miles is still a major milestone and should be treated as such.  Then…wish it 100,000 more miles!

As always, our technicians at Fairway Auto Repair are here to keep Phoenix drivers happy by keeping their cars in great working order!  To find out more about us and what your vehicle needs to reach major milestones, visit our website at www.fairwayautorepair.com!

 

 





Vitality

9 11 2017

Dale BertramOur vehicles are so important to us so it is important that we don’t take them for granted!  Here are a few things that Fairway Auto Repair recommends our customers have us check when they bring their cars in for service.

  • Lights – These are often overlooked. Headlights, brake lights, turn signals and taillights are all vital to our safety!
  • Brakes – Brake pads need to be replaced now and then. If they go bad…you don’t stop when you need to!
  • Tire Pressure – Over-inflated or under-inflated damages the tire and shortens their life. Tire pressures need to be just right!  Having a flat tire is not only an inconvenience, it can be dangerous too!
  • Tire Tread – if your tread is worn, or if your tires have lumps or bumps you could slip and slide (no ice needed) and even have a blowout! This could cause an accident!
  • Power Steering Fluid – Trying to drive a car without power steering is almost impossible. To keep your car under your control, this fluid is vital!
  • Transmission Fluid – This fluid needs to be exchanged periodically to keep your car shifting properly and to keep it under your control.
  • Coolant – No one wants to sit on the side of the road with steam pouring out of the hood due to an overheating vehicle. No one needs to if their coolant is kept in great shape and exchanged as needed from time to time!
  • Air Filter – A clean air filter helps in many ways…one being fuel economy. It is an inexpensive fix and only takes a moment to replace. Filters do just what they say…filter out the bad stuff such as dirt and contaminates.  We look at all filters to make sure they are doing their job.
  • Alignment – If your car seems to be pulling you in the wrong direction…an alignment may be the answer! A car out of alignment has a mind of its own!
  • The Oil – Last but not least, this vital fluid truly is the “life blood” of today’s vehicles. Keeping it clean and at the proper level keeps your car going strong.

These are just some of the items that keep the cars on Phoenix roads running well. They also help keep us safer as a well maintained vehicle helps prevent accidents due to mechanical failure.  Fairway Auto Repair is here for you, Phoenix drivers!  To find out more ways to keep your ride safe, or to make an appointment, check us out at www.fairwayautorepair.com.  We are here to help your car keep its vitality!

 

 





Don’t Believe Everything You Read Online!

2 11 2017

Dale Bertram“They can’t put anything on the Internet that isn’t true!”  It is sad how many gullible people believe that! Many consumers don’t want to work on their car themselves but they want to buy the parts themselves and have us install them because they found them online somewhere a little cheaper. I want what is best for my customers and I don’t want to embarrass them but I won’t be putting on cheap parts they find on the Internet either.  I have a reputation to uphold and I warranty my work. I’ve been ordering parts for years and have trusted parts suppliers.  I don’t go get them out of the junk yard or buy a part that will last only three months.  I buy parts that will withstand the rigors of driving and weather, that are reliable, and the pricing is competitive.  I put my customers’ safety first.

I appreciate the Internet as much as anyone, but it doesn’t have the expertise that we have when it comes to ordering the right parts and repairing cars.  It doesn’t care about keeping consumers safe. I know the automotive repair profession isn’t alone when it comes to this frustration.  Everyone suddenly thinks they are the expert even though they didn’t go to school for years to be the best at this job nor do they have to have constant education to keep current.

I know I’m in good company, though, as doctors complain about the same issue.  It seems consumers also trust their health to the self-diagnosis they do with the help of the Internet.  Well…just like the doctor isn’t going to write a person a prescription based on a diagnosis a patient found on the Internet, I’m not going to order a part or put on a part a customer found themselves.  I’m a trained professional in my field with certification to prove it.  Doctors are the professionals in their field and they too have the credentials to prove it.

Some consumers have taken it a step further.  They believe so much in what they read on the Internet they not only purchase the parts themselves, they try to fix it themselves.  I can’t tell you how many times I’ve had to “undo” the damage of do-it-yourself repair.  Of course the Internet provided step-by-step instructions but somehow it wasn’t as easy as it looked.  The really sad thing about this scenario is the consumer was trying to save a few dollars and they ended up paying so much more as it is often more expensive to undo the damage the cheap fix cost.

Thankfully, the majority of my customers trust us to do the job right at a very competitive price.  I promise if you tried to do-it-yourself and failed, we will never reprimand or cause you to feel uncomfortable.  We will undo the fix and not say a word. I do worry, however, about what will happen when consumers start doing surgery on themselves or loved ones because the Internet provided easy, step-by-step instructions! Scary!

 

 





Once Upon A Halloween

26 10 2017

It was Halloween early when they towed her in,
A scarier sight I had of late seldom seen!
An eerie mist was coming from under her hood,
We carefully placed her in sick bay as gently as we could.

I and my crew did a visual check
“Two bald tires and some leaks!” said my lead tech.
We let her cool down as around her we stood,
Then very carefully we opened her hood.

We knew right away her cooling system was finished!
We searched on but my hope was diminished.
The engine oil I could see had turned into sludge,
I looked at her with sorrow till one tech gave me a nudge.

He looked me right in the eye and said, “We can save her boss!
His confidence helped me as he assured me all was not lost.
“The brake pads are good and the charging system too!
The exhaust system is okay and now we know just what to do!”

They estimated the labor and they called about the parts,
They did all they could do with all of their soul and their hearts.
In a while they delivered the estimate to the service writer and me,
All the parts and all the labor tallied for us both to see.

I looked it over and I somehow felt such despair!
The price of car neglect is the high price of repair!
It all could have been avoided by regular car care,
If only the owner had listened, if only they cared!

Now they have a repair cost that gives most such a fright!
It all could have been prevented by treating their car right.
Preventive maintenance is the key to an invoice that is light.
What scares me the most on this Halloween Night?

It’s not goblins, skeletons, ghosts or werewolves or witches,
It’s cars being driven that aren’t safe that gives me the twitches!
How long has it been since your car has been in for service?
Heed this tale to prevent an invoice that makes you nervous!

Make an appointment with your car care provider today!
Driving safely is important so please, please don’t delay!
I’m wishing you all the very best time on Halloween!
And I’m here to help you…just please ask for me!





Double, Double Toil And Trouble

19 10 2017

Double, double toil and trouble,
On the ground beneath me is a puddle.
Its origins have my owner befuddled,
But lucky for me he calls Fairway Auto Repair on the double!

They carefully have my poor self towed in,
And I wait patiently for them to begin.
The techs carefully, slowly raise my hood,
By the look on their faces I feared the prognosis wasn’t good!

From under my hood the steam rose like a thick fog,
Like some witch’s brew made in an old-time bog!
It didn’t look good and my heart began to thud,
I didn’t want to hear that I was now just a dud!

As I braced myself to hear I was now a pile of rubble,
(Deep in my heart I hoped for a rebuttal!),
“She’s in bad shape!” They said, “Make no mistake!”
But we can fix her, so relax and take a break!”

“She’s suffered from a coolant leak,
If you would have kept driving her the outcome would have been bleak!
Since you towed her in we can fix her, piece of cake!
To have driven her would have been a big mistake!”

They fixed my coolant system and fixed it well,
Those folks at Fairway Auto Repair sure are swell!
Next time you find yourself in such trouble,
I suggest you call Fairway Auto Repair on the double!

Wishing you all a safe and happy Halloween!





Thirteen Often Neglected Auto Services

12 10 2017

Dale BertramIn honor of Friday the 13th this October, we thought we would have a little fun and tell you how to keep your car from turning into a “car of the driving dead!” It needs to be serviced regularly, yet so many fail to do so! Here is a list of items to keep in mind if you want to keep your vehicle running well…and safely!

 

  • Brakes
  • Charging System
  • Cooling System
  • Failing to have a tire alignment
  • Filter changes
  • Fluid checks
  • Ignoring lack of tire tread
  • Ignoring the check engine light when it illuminates
  • Ignoring TPMS light
  • Lights
  • Oil, lube and filter change
  • Tire pressure checks
  • Wipers

These are all relatively simple checks so don’t delay.  Have them checked today!