Everything You Need To Know For Holiday Travel

14 12 2017

Dale BertramChances are sometime during the holiday you will be traveling afar or just down the street.  Here are a few tips to make this holiday season safe and more enjoyable!

  • A well-maintained vehicle lessens the chances of a breakdown. When your car breaks down you aren’t the only one annoyed…think of the drivers who are behind you during this busy time of the year!
  • If you are traveling with children, make sure they are properly “buckled up” for safety.
  • If you are shopping remember to keep packages out of sight in your vehicle when it is parked at the shopping center so thieves aren’t tempted.
  • Keep your “roadside assistance” number with you “just in case.”
  • Don’t drink and drive and be sure that any medications you take won’t impair your driving ability.
  • Do not drive when fatigued as you could fall asleep at the wheel.
  • On long trips, schedule frequent stops to stretch your legs and plan for meals and bathroom breaks!
  • Keep any children entertained in the car with toys, movies, games (magnetic ones are a good choice or handheld devices) and books and art supplies.

We hope you have a wonderful holiday season!

 

 

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Celebrate Your Car’s Milestones!

7 12 2017

Dale BertramWe recently had a customer’s Jeep in for service that was almost at 500,000 miles!  The secret, of course, is good, quality service on a scheduled basis. Back in the day, when your car reached 100,000 miles it was used up…inside and out!  Today’s cars are designed to keep going and going…as long as you take good care of them!  Our goal at Fairway Auto Repair is to keep our customers’ vehicles going as long as they want to keep them!

Cars aren’t all that much different than us humans!  If you eat right, exercise, take supplements, have regular checks up and get plenty of fluids…they tell us we will feel a lot better and should lead a long and healthy life.

Your car is the same way.  It needs to be given the right fluids on a regular basis (and exchanged periodically), its charging and cooling systems checked and the brakes and exhaust system kept in good working order. We recommend you have our technicians check all your vehicle’s components periodically to make sure nothing is worn and needing replacement.

Today’s cars do go longer between service visits than the previous 3,000 miles that we all adhered to, but you still need to visit your automotive repair shop at least three times a year.  We still recommend quarterly. Why? There is a seldom read book in your glove box…take it out and look at it.  Notice that it has recommendations for certain items to be taken care of each time you fill up with gas?  Other items are to be checked monthly?  I can tell you from looking at my customers’ cars that these items do not get checked between visits to my shop!  That is why those that extend service visits for 2,000 miles or longer are pushing the envelope!

Newer vehicles have a friendly built-in alert system that tells you when services are due to be taken care of.  This is good because ignoring your car is not as easy as ignoring your owner’s manual or our service reminders!

When your vehicle celebrates 100,000 miles treat it to some major preventive maintenance.  It would be like giving a friend a day at the spa for rejuvenation.  Look at it as a birthday gift for your car.  Even though they are built to go many miles these days…reaching 100,000 miles is still a major milestone and should be treated as such.  Then…wish it 100,000 more miles!

As always, our technicians at Fairway Auto Repair are here to keep Phoenix drivers happy by keeping their cars in great working order!  To find out more about us and what your vehicle needs to reach major milestones, visit our website at www.fairwayautorepair.com!

 

 





Today’s Car Batteries Ain’t What They Used To Be!

30 11 2017

Dale BertramOur cars today are comprised of several computers or as we call them…modules.  They are busy controlling every aspect of our driving experience now including the battery.  We all remember how it used to be…you try to start your car and nothing happens.  In the past you would get out the jumper cables, get another car lined up to yours, attach the cables very carefully and correctly to each battery and in a few minutes you were good to go…at least for a little while.  This gave you time to get the battery tested and if it was a case of leaving your lights on it is probably okay…if not…you just get a new battery installed and you are on your way…problem solved.

Today’s batteries are more complex and if you try to jump start your vehicle it could be bad news.  It could cause a surge of energy to pass through the car that could potentially damage a module or multiple modules.  This is especially true if the keys are left in the ignition.

In the not too distant past a car battery could be fully recharged in an hour.  Today’s batteries not only require a special charger, it can take a full day to recharge it. We can’t use the old style chargers on these new style batteries without causing some serious damage.  It can destroy the battery and even worse, cause an explosion that can cause harm to people and property.  Obviously, if you have a new style battery, this is not the time to “do it yourself” at home.  Get the battery to a qualified repair shop and if they tell you they need to keep it for a day to determine its status, look at that as a sign they know what they are doing!  This gives them time to determine the state of the battery and if it can be saved.

Qualified technicians will also know to check the battery for what we call parasitic draw.  Sounds bad, I know, but it is not a bug or other type of creature, it is a slow drain on your car’s battery.  It seems okay at first after a recharge and can go for a day or even longer before it drains again to a non-starting point.  When your battery and alternator are checked the technician can determine what the problem is there and then and that saves you time which of course, saves you money.

 

 





Happy Thanksgiving!

22 11 2017





Don’t Ruin the Holidays with Road Rage

16 11 2017

Dale BertramMany feel that road rage is triggered by drivers who are feeling rushed or spend too much time in heavy traffic. We know around the holidays traffic intensifies so be aware of your stress triggers and keep them under control when you are driving.

Most drivers who experience road rage show it by tailgating, changing lanes quickly without signaling, running red lights, honking the horn and using obscene gestures.  In a recent survey fifty-six percent of men said they experience feelings of road rage on a daily basis and forty-four percent of women do.

Studies show that 1500 people are injured or killed in road-rage incidents each year. It is believed that those who suffer from violent road-rage tendencies have Intermittent Explosive Disorder and this affects up to 16 million Americans during their lifetime. Psychiatrists believe this disorder starts in childhood or early adolescence. When they get violent on the road they have excuses like, “he cut me off,” or “I was signaling for that parking spot first!”

The majority of aggressive drivers are poorly educated young men between the ages of 16 and 26. Usually they have had run ins with the law and have substance abuse issues…but not always. Some professional, successful people who have had a bad day at the office and who seem to have no emotional problems have also flown into a rage.  Class, race, religion, age, gender don’t seem to matter in some instances.  They just had a rough day and getting cut off in traffic resulted in the final straw.

Generally speaking though, those categorized as “type A” or competitive personalities are more prone to road rage. They are more controlling people and get frustrated more easily when things don’t go their way.  If they felt things went against them all day this aggressive behavior can show up behind the wheel.

The best advice when you feel someone near you on the road is experiencing road rage is to get out of their way and don’t make eye contact.  If you are pursued by an angry driver do not drive home…drive to the police station.

If you are a person who gets easily frustrated with other drivers be aware of your emotions and stay calm.  Don’t let a bad day for you get worse by harming others and possibly ending up in jail.  That only makes your bad day go on for a very long time. If you need to seek professional help, do so sooner rather than later.

It may be years before this device is available but meanwhile, be very aware when you are driving and take steps to keep calm and share the road graciously with others.

 

 





Vitality

9 11 2017

Dale BertramOur vehicles are so important to us so it is important that we don’t take them for granted!  Here are a few things that Fairway Auto Repair recommends our customers have us check when they bring their cars in for service.

  • Lights – These are often overlooked. Headlights, brake lights, turn signals and taillights are all vital to our safety!
  • Brakes – Brake pads need to be replaced now and then. If they go bad…you don’t stop when you need to!
  • Tire Pressure – Over-inflated or under-inflated damages the tire and shortens their life. Tire pressures need to be just right!  Having a flat tire is not only an inconvenience, it can be dangerous too!
  • Tire Tread – if your tread is worn, or if your tires have lumps or bumps you could slip and slide (no ice needed) and even have a blowout! This could cause an accident!
  • Power Steering Fluid – Trying to drive a car without power steering is almost impossible. To keep your car under your control, this fluid is vital!
  • Transmission Fluid – This fluid needs to be exchanged periodically to keep your car shifting properly and to keep it under your control.
  • Coolant – No one wants to sit on the side of the road with steam pouring out of the hood due to an overheating vehicle. No one needs to if their coolant is kept in great shape and exchanged as needed from time to time!
  • Air Filter – A clean air filter helps in many ways…one being fuel economy. It is an inexpensive fix and only takes a moment to replace. Filters do just what they say…filter out the bad stuff such as dirt and contaminates.  We look at all filters to make sure they are doing their job.
  • Alignment – If your car seems to be pulling you in the wrong direction…an alignment may be the answer! A car out of alignment has a mind of its own!
  • The Oil – Last but not least, this vital fluid truly is the “life blood” of today’s vehicles. Keeping it clean and at the proper level keeps your car going strong.

These are just some of the items that keep the cars on Phoenix roads running well. They also help keep us safer as a well maintained vehicle helps prevent accidents due to mechanical failure.  Fairway Auto Repair is here for you, Phoenix drivers!  To find out more ways to keep your ride safe, or to make an appointment, check us out at www.fairwayautorepair.com.  We are here to help your car keep its vitality!

 

 





Don’t Believe Everything You Read Online!

2 11 2017

Dale Bertram“They can’t put anything on the Internet that isn’t true!”  It is sad how many gullible people believe that! Many consumers don’t want to work on their car themselves but they want to buy the parts themselves and have us install them because they found them online somewhere a little cheaper. I want what is best for my customers and I don’t want to embarrass them but I won’t be putting on cheap parts they find on the Internet either.  I have a reputation to uphold and I warranty my work. I’ve been ordering parts for years and have trusted parts suppliers.  I don’t go get them out of the junk yard or buy a part that will last only three months.  I buy parts that will withstand the rigors of driving and weather, that are reliable, and the pricing is competitive.  I put my customers’ safety first.

I appreciate the Internet as much as anyone, but it doesn’t have the expertise that we have when it comes to ordering the right parts and repairing cars.  It doesn’t care about keeping consumers safe. I know the automotive repair profession isn’t alone when it comes to this frustration.  Everyone suddenly thinks they are the expert even though they didn’t go to school for years to be the best at this job nor do they have to have constant education to keep current.

I know I’m in good company, though, as doctors complain about the same issue.  It seems consumers also trust their health to the self-diagnosis they do with the help of the Internet.  Well…just like the doctor isn’t going to write a person a prescription based on a diagnosis a patient found on the Internet, I’m not going to order a part or put on a part a customer found themselves.  I’m a trained professional in my field with certification to prove it.  Doctors are the professionals in their field and they too have the credentials to prove it.

Some consumers have taken it a step further.  They believe so much in what they read on the Internet they not only purchase the parts themselves, they try to fix it themselves.  I can’t tell you how many times I’ve had to “undo” the damage of do-it-yourself repair.  Of course the Internet provided step-by-step instructions but somehow it wasn’t as easy as it looked.  The really sad thing about this scenario is the consumer was trying to save a few dollars and they ended up paying so much more as it is often more expensive to undo the damage the cheap fix cost.

Thankfully, the majority of my customers trust us to do the job right at a very competitive price.  I promise if you tried to do-it-yourself and failed, we will never reprimand or cause you to feel uncomfortable.  We will undo the fix and not say a word. I do worry, however, about what will happen when consumers start doing surgery on themselves or loved ones because the Internet provided easy, step-by-step instructions! Scary!