Accidents Happen

15 02 2018

Dale BertramAfter the Crash

70% of traffic accidents do not involve injuries. It doesn’t seem to matter though, whether you have a fender bender or total your vehicle; accidents cause a lot of stress.  It’s always a good idea to keep a check list in your glove box just in case of an accident so you can more calmly assess the situation and act in a rational manner.  Here are some things Phoenix drivers need to keep in mind.

  • Call 911 if someone is injured or call the police if not.
  • If possible and there isn’t a lot of damage to the vehicles move them a safe distance from traffic.
  • Exchange information
  • When the police arrive they will fill out an official accident report for you.
  • Report the accident to your insurance company as soon as possible.

Questions to Ask Your Insurance Agent

  • Do I have rental car coverage?
  • Do I have comprehensive coverage (covers theft, fire, vandalism, glass replacement and deer claims)?
  • How much is my deductible?
  • If I have an accident, what kinds of parts will be used to repair my vehicle (new original manufactured parts or new aftermarket parts or reconditioned parts)?
  • What does full coverage mean (you have collision but not necessarily rental, comprehensive or new original manufactured parts coverage)?

Questions to Ask Your Body Shop

  • Can I get a written estimate and an explanation of planned repairs?
  • Will I receive a written guarantee from your shop?
  • When is my deductible due?
  • Will my vehicle be available for the insurance adjuster’s inspection?
  • What is the estimated completion date of my repairs?
  • Will I owe more than the insurance estimate?

Hopefully you won’t be in an accident any time soon but just in case, these are points to ponder and remember. To find out more about keeping your vehicle healthy, visit us at!




How Are Your Shocks/Struts?

1 02 2018

Dale BertramShocks and struts take a beating so we don’t have to!  They help us ease the pain of driving over less than perfect roads and stabilize us over bumps, when we stop quickly and when we go around corners.  We pretty much take them for granted.  Our owner’s manuals tell us they need to be replaced every 30,000 to 90,000 miles, depending on our driving habits.  That is a wide range!

We would like to recommend that you take some time when you are out driving around to notice a few things about your vehicle.  If your car is bouncing a bit after you hit a bump in the road, is nose diving after you brake or is swaying around corners you need to have your shocks replaced.

Struts basically perform the same function as shocks except they also are an integral part of your suspension system.  When you are out and about in your car and notice the same symptoms as above and also notice noise while you go over those bumps or turn corners you might also have an alignment situation.

Shocks and struts also give you another symptom if they are ready to be replaced…they leak fluid.  They do a lot for us and we certainly take them for granted until we notice our ride is just not as enjoyable or comfortable as it could be.  Bad shocks and struts also cause wear and tear on our tires and our suspension components.

Make sure your shocks and struts are ready for whatever condition the roads you drive on happen to be in. Whatever your car may need, at Fairway Auto Repair we want your vehicle to always be ready to go when you are!  Call us!  We are here for you and your car!




Does Your Ride Have A Mind Of Its Own?

25 01 2018

Dale BertramWe get calls from Phoenix drivers complaining that their car seems to have a mind of its own.  It wants to bounce and rock and drift and sway.  We know exactly what the problem is when we hear these complaints.  It is either your vehicle’s shocks or struts.  Usually they wear out slowly and you don’t notice that they are aging, then suddenly, it seems like you can’t keep your tires on the road!

If it wasn’t for shocks and struts we would have a very uncomfortable and unsafe ride.  Not only do they give us a smooth ride, they also affect our braking.  Here are some clues that your vehicle needs service in this area!

  • When you are crossing an intersection does your vehicle bounce more than three times?
  • When you come to a fast stop does it rock back and forth?
  • When you change lanes quickly does it sway from side to side?
  • When you apply the brakes suddenly while driving at higher speeds does it seem to pull to the left or to the right?
  • When rounding a curve does it lean?

If so, you need to have your car checked out.  We will check for leaks, shiny spots on the safety bumper, and marks between the coils of the spring, tire cupping, broken or loose mount and check to see if the piston rod is damaged or even broken.  Any of these can be the cause of your bouncing ride.  Be safe and call Fairway Auto Repair today.



11 01 2018

Dale BertramI was finally sitting down after a long day, hoping to relax a little.  I turned on the news and heard that Nissan was researching technology where your car could read your mind!  Whaaaattttt?  I thought of road-rage drivers, under-the-influence drivers, and those who just aren’t the best drivers!  Scary.  I then started researching to learn more as I couldn’t believe this could ever be a good thing!  Here is what I discovered:

  • The driver would wear a skullcap that measures brainwaves and activity.
  • The autonomous car would analyze this activity in real time.
  • The system would then alter steering, acceleration and braking based on the driver’s brain analysis…basically knowing what you want before you do.
  • This supposedly improves reaction time and increases driving enjoyment.
  • This also enables the car to respond to the driver’s needs to improve the comfort of the drive such as heating/air conditioning. This keeps the driver relaxed.

Why is this important if a car can drive itself without human interference?  According to Nissan, we humans enjoy the driving experience and do not wish to give up that pleasure to “a machine.”

We will see…



Happy Thanksgiving!

22 11 2017

Don’t Ruin the Holidays with Road Rage

16 11 2017

Dale BertramMany feel that road rage is triggered by drivers who are feeling rushed or spend too much time in heavy traffic. We know around the holidays traffic intensifies so be aware of your stress triggers and keep them under control when you are driving.

Most drivers who experience road rage show it by tailgating, changing lanes quickly without signaling, running red lights, honking the horn and using obscene gestures.  In a recent survey fifty-six percent of men said they experience feelings of road rage on a daily basis and forty-four percent of women do.

Studies show that 1500 people are injured or killed in road-rage incidents each year. It is believed that those who suffer from violent road-rage tendencies have Intermittent Explosive Disorder and this affects up to 16 million Americans during their lifetime. Psychiatrists believe this disorder starts in childhood or early adolescence. When they get violent on the road they have excuses like, “he cut me off,” or “I was signaling for that parking spot first!”

The majority of aggressive drivers are poorly educated young men between the ages of 16 and 26. Usually they have had run ins with the law and have substance abuse issues…but not always. Some professional, successful people who have had a bad day at the office and who seem to have no emotional problems have also flown into a rage.  Class, race, religion, age, gender don’t seem to matter in some instances.  They just had a rough day and getting cut off in traffic resulted in the final straw.

Generally speaking though, those categorized as “type A” or competitive personalities are more prone to road rage. They are more controlling people and get frustrated more easily when things don’t go their way.  If they felt things went against them all day this aggressive behavior can show up behind the wheel.

The best advice when you feel someone near you on the road is experiencing road rage is to get out of their way and don’t make eye contact.  If you are pursued by an angry driver do not drive home…drive to the police station.

If you are a person who gets easily frustrated with other drivers be aware of your emotions and stay calm.  Don’t let a bad day for you get worse by harming others and possibly ending up in jail.  That only makes your bad day go on for a very long time. If you need to seek professional help, do so sooner rather than later.

It may be years before this device is available but meanwhile, be very aware when you are driving and take steps to keep calm and share the road graciously with others.




9 11 2017

Dale BertramOur vehicles are so important to us so it is important that we don’t take them for granted!  Here are a few things that Fairway Auto Repair recommends our customers have us check when they bring their cars in for service.

  • Lights – These are often overlooked. Headlights, brake lights, turn signals and taillights are all vital to our safety!
  • Brakes – Brake pads need to be replaced now and then. If they go bad…you don’t stop when you need to!
  • Tire Pressure – Over-inflated or under-inflated damages the tire and shortens their life. Tire pressures need to be just right!  Having a flat tire is not only an inconvenience, it can be dangerous too!
  • Tire Tread – if your tread is worn, or if your tires have lumps or bumps you could slip and slide (no ice needed) and even have a blowout! This could cause an accident!
  • Power Steering Fluid – Trying to drive a car without power steering is almost impossible. To keep your car under your control, this fluid is vital!
  • Transmission Fluid – This fluid needs to be exchanged periodically to keep your car shifting properly and to keep it under your control.
  • Coolant – No one wants to sit on the side of the road with steam pouring out of the hood due to an overheating vehicle. No one needs to if their coolant is kept in great shape and exchanged as needed from time to time!
  • Air Filter – A clean air filter helps in many ways…one being fuel economy. It is an inexpensive fix and only takes a moment to replace. Filters do just what they say…filter out the bad stuff such as dirt and contaminates.  We look at all filters to make sure they are doing their job.
  • Alignment – If your car seems to be pulling you in the wrong direction…an alignment may be the answer! A car out of alignment has a mind of its own!
  • The Oil – Last but not least, this vital fluid truly is the “life blood” of today’s vehicles. Keeping it clean and at the proper level keeps your car going strong.

These are just some of the items that keep the cars on Phoenix roads running well. They also help keep us safer as a well maintained vehicle helps prevent accidents due to mechanical failure.  Fairway Auto Repair is here for you, Phoenix drivers!  To find out more ways to keep your ride safe, or to make an appointment, check us out at  We are here to help your car keep its vitality!